Leukemia & Lymphoma Society

Returning Candidate?

Operations Manager

Operations Manager

Job ID 
# of Openings 
Job Locations 
FLSA Status 
Full Time Regular

More information about this job


How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."


Performs and provides oversight for diverse office operations and business systems for the Chapter in support of LLS’ mission.

Reports to:         Executive Director or assigned staff

Supervises:         Operations Administrator


  • Manage the facilities of the Division, including security, furniture, and vendor relationships (e.g. phone company, office equipment and supplies) including soliciting bids, and negotiating with vendors for all purchases and/or leases.
  • Provide administrative management of office supplies and business equipment including inventory for insurance purposes for the Chapter.
  • Primary contact with building management for the Chapter’s offices and work with Home Office regarding lease negotiations and new or expanded office space.
  • Maintain floor plans and provides training on safety and evacuation procedures.
  • Coordinate office space expansions and/or remodels as necessary.
  • Supervise and coordinate assigned office functions and personnel, including reception duties and volunteer coordination.
  • Oversee all Chapter level printing, including the printing of letterhead, envelopes, business cards, nameplates, etc.
  • Coordinate and maintain the chapter's accounting & financial records, and the preparation of its financial reports (e.g. payroll, accounts payable / receivable, deposits, bank reconciliations, monthly income and expense statements, etc.)
  • Supervise assigned office functions and personnel such as bookkeeping, volunteer coordination and reception duties.
  • Manage select HR functions for the Division including updating PTO, posting open positions, scheduling interviews, obtaining and ensuring the completion of all related HR paperwork, onboarding, training, benefit programs, benefit changes, etc. 
  • Manage select IT functions for the Chapter including troubleshooting, local technical support, serving as Chapter IT contact for Home Office, etc.   
  • Maintain a working knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives.
  • Perform other related duties as assigned.


Education & Experience Requirements: 

  • Associates degree, Bachelor's degree preferred.
  • 5+ years office operations experience.

Position Requirements: 

  • Collaborate with Mission Team ensuring success of patient access, education, public policy & advocacy and research
  • Excellent MS Office Suite and database management skills
  • Good written and verbal communication skills
  • Excellent organizational skills
  • Intermediate accounting and bookkeeping skills
  • Detail-oriented and highly organized
  • Solid negotiating skills
  • Knowledge of standard business machines and computers
  • Professional and sound judgment


Physical Demands & Work Environment:

  • Occasional weekend & evening work required as needed at events.
  • Physical demands are minimal and typical of similar jobs in comparable organizations
  • Work environment is representative and typical of similar jobs in comparable organizations


The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting. The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.