How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."
Summary: This is a position within The Leukemia & Lymphoma Society’s Information Resource Center (IRC); the individual in this role will work among a team of Information Specialists. Within prescribed protocols and following extensive training, an Information Specialist responds to phone and electronic inquiries received from patients and caregivers affected by blood cancer; he/she also offers current and accurate disease, treatment and coping information, as well as referrals to financial and psychosocial resources within and outside of LLS. For each inquiry, it is expected that an Information Specialist document the patients’ and caregivers’ demographic information, needs, and information/resources provided. The Information Specialist will also educate patients about clinical trials and conduct searches when appropriate. Additionally, an Information Specialist assists in the maintenance of the blood cancer resource directory, suggested reading list and contributes to the monitoring of online patient forums. He/she is expected to keep current on blood cancer risk factors, diagnoses, treatments and coping strategies.
Reports to: Director, Information Resource Center
**This position is open to either working remotely or at our National Office in Rye Brook, NY.
Duties and Responsibilities:
Education and Experience Requirements:
Physical Demands & Work Environment: