Leukemia & Lymphoma Society

  • Advancement Operations Associate

    Job Locations US-NY-Rye Brook
    Job ID
    2019-5092
    # of Openings
    1
    Category
    Philanthropy (Donor Development)
    FLSA Status
    Non-Exempt
    Type
    Full Time Regular
  • Why LLS

    How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families. Join us and give new meaning to the word, "job."

    Overview

    The Advancement Operations Associate is responsible for assisting with the development of operational, analytical, and organizational processes that underpin an effective, efficient Major Gifts program. The Associate will support the creation of templates, processes, and other tools to support quality assurance, data accuracy, budget management, pipeline development, performance and impact tracking, and project implementation. The Associate will also support reporting and technology needs across the department. Other key operational functions include: Salesforce support, prospect list segmentation and generation, gift processing and acknowledgement. In addition, the Associate serves as liaison to the finance and IT teams.

    Additional Position Information

    Reports to:Director Advancement Operations- Data & AnalysisSupervises:Individual Contributor

    Responsibilities

    • Supports Advancement Team in tracking major gift officer activity and overall department  progress toward yearly revenue targets
    • Assists Director in collaboration with IT to design CRM (Salesforce) as a portfolio management tool; designing, building and automating dashboards and reports in CRM
    • Help develop Salesforce training procedures with IT and provide supplemental training to Advancement field staff
    • Design, build and automate dashboards and reports in Salesforce for Advancement staff
    • Assists Director of Advancement Operations in developing, analyzing and interpreting Advancement metrics, business health indicators, and the maintenance and evaluation of MGO portfolios,
    • Collect and analyze large sets of data and generate reports both on a scheduled and ad hoc basis; summarize findings and communicate any recommendations to Director.
    • Develops project plan and assists Director of Advancement Operations with annual revenue projections and expense budgeting process
    • Financial responsibility includes working within a budget, processing invoices, contracting with vendors/consultants and assisting with budget tracking
    • Maintain the department’s library of standard operating procedures for gift handling and key business processes and lead internal process improvement initiatives
    • Responsible for database and Giving Society management, ensuring accurate and clean data to meet all cultivation/stewardship and mail merge demands
    • Responsible for accurate data entry of donations from various sources, including stocks, mutual funds, wire transfers, checks, and multi-year pledges into multiple data bases
    • Track Board of Directors annual give/get prior to quarterly Board Meetings; produces quarterly personal giving and fundraising summaries for the national Board of Directors.
    • Implements chapter support model, including thorough management of central inquiry inbox

    Qualifications

    Education & Experience Requirements:

    • Bachelor’s degree
    • 3 year’s experience in data/financial analysis and/or metrics management

     Position Requirements:

    • Strong analytical skills with the ability to collect, organize, interpret and analyze large, complex datasets with superior attention to detail and dedication to accuracy
    • Proficient in Excel
    • Experience in telling stories from data in PowerPoint
    • Exceptional organizational and time management skills
    • Client-service oriented, with demonstrated expertise in problem-solving
    • Ability to communicate clearly and professionally with senior executives and major donors
    • Experience with major gifts pipeline management best practices and systems
    • Self-directed and able to effectively balance multiple priorities independently
    • Excellent written and verbal communications skills
    • Experience working with Salesforce, generating reports, and interpreting data
    • Experience organizing time and managing diverse activities to meet deadlines
    • Identifies and implements best practices and suggests how to improve current practices
    • Develops recommendations to solve problems and issues related to business operations

     

    Physical Demands & Work Environment:

    • Physical demands are minimal and typical of similar jobs in comparable organizations
    • Work environment is representative and typical of similar jobs in comparable organizations

    Disclaimer

    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting. The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.

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